Building mental resilience within the ‘new norm’ and fostering a strong culture for peak performance amongst teams  Image

Building mental resilience within the ‘new norm’ and fostering a strong culture for peak performance amongst teams

  • Published 25 Mar 2021
  • By Claire


With the world moving back to some form of ‘normal’, Keegan Adams recruitment Director, Claire Tate explores ways that employers and employees can facilitate a productive conversation about what the new working life looks like.

Change is constant.  The need to be adaptive, resilient, and proactive is more important than ever.

During the last 18 months, businesses have experienced unprecedented change. On top of the challenges we combat day-to-day, a new realm of hurdles have been thrown our way causing a shift in workplace dynamics.

When speaking with our clients over the last 6-12 months, we have found the same themes continue to come up in conversation, employers want to feel empowered with suggestions on best practice and some ideas of how to deal with this ‘new norm’.


1. Flexibility and adapting to the ‘new-norm’

Business’s are having to ‘recruit’ their own employees back into the office, and manage a new expectation from potential hires.  We are regularly being asked about the most effective ways to manage the shift between an employee’s working environment - one that has meant decreased travel time, a greater work/life balance and a positive house-bound economy to a transition back to workplaces.

Flexible workplace options and honest conversations between employees and employers have now become more crucial in aligning on shared values and setting boundaries that are mutually beneficial for both parties, which is definitely not a one size fits all approach.

In addition, some teams are feeling overwhelmed with the lack of balance that has developed from working longer hours from home. Whilst ‘burn out’ isn’t a new challenge for leaders, it is something we’re now facing in a different capacity.


2. Lead with conviction

Leadership as we come out of a crisis is more important than ever – higher expectations on direction and maintaining culture is what leaders will be faced with as they navigate unfamiliar situations.

Leaders must define a strategic vision based on what processes employees need to undertake, and whether those can realistically be sustained in an online-only or hybrid environment on a long term basis.

Now is the time to inspire confidence and conviction in the road map from this point.  The key to doing this is fostering trust and connection with your team - checking in with your employees and leaders to ensure you know how they are feeling with this change.


Mental resilience and adaptability can both mean a lot of different things to different people, but one theme that sings true is the process of flexibility when it comes to this topic. We all need to at some stage spring back from certain experiences, adjust course and develop strategies in response to unanticipated changes in the market.

An expert within this field is Dr Adam Fraser - human performance researcher, author, educator, and guest speaker. Dr Fraser talks about building sustainable performance and how this effects culture. His research is globally renowned and works with teams and organisations to improve performance and wellbeing within businesses.

Keegan Adams are very excited to announce that they have partnered with Dr Fraser for an exclusive breakfast event next month where he will be discussing the latest research on building mental resilience and navigating burn out within the new working environment. Dr Fraser will also touch on his insights on the best way to facilitate conversations between employees and employers in the current working landscape and how to create a strong culture that fosters work-life balance and peak performance amongst teams.